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 CONTACT
STOP! If you want to contact us to ask us how much passes are (All prices under 1000 are on our shopping site), or if we can get you into see “insert your favorite band here”, lets save you some time and say no now.
The best way to get a hold of us is by e-mail to info@bandpasses.com We work weekends, nights, and pretty much most holiday’s.
Please realize that we are an on-line business, and e-mails get a quick response. The stories our clients have about the smoothness of the way we do business if you are familiar with online shopping is legendary. Just about any question you can imagine is presented on the 60 pages in this site. The bottom line is that if you can fill out an order form online and send us graphics or an idea of what you wish, then we will rock your world. If you need to “call someone” or just need the personal attention that a human voice can give, then we might not be the right solution for your needs. Give us a try. We will change the way you think about buying custom laminates and passes. Quick, easy, and online.
If you can place an online order and send us a 300 DPI JPEG of your artwork at 3X5, then you will be AMAZED at how easy it is to get your custom passes, even of super quick deadlines.
Some common e-mails we get are...
Can you call Me? I have questions? - No. We do communicate by phone if needed within the production of an order. Other than that, we are an online business, but can expect answers on weekends, and even on holidays if you have e-mail questions. If you really need that warm fuzzy human put on hold thing, then their are dozens of other choices, with humans waiting to “quote you”. We offer quick and affordable passes, online. Every product we sell up to 1000 is on our shopping site. Order, send us the art, and wait for the goodness!
Can you quote me on X number of passes? - Everything we sell under 1000 passes is on our shopping site at www.backstagearea.com/shop Need more than 1000? e-mail us for a quote, but if it’s under 1000, it would only be available by ordering from our site.
Can I get these in 2 days? - In a lot of cases, yes. the best way to make this happen is to e-mail us with your deadline (your REAL deadline) of when they need to be to your location, and we will get right back to you. Overnight shipping on ANY order is only $13.99 and is available on the site at www.backstagearea.com/shop with our other products. Selecting overnight shipping does NOT mean that your order will ship Tuesday if you ordered on Monday, but in many cases it does. Selecting overnight only means that you will save one day in shipping transit. All other orders are shipped FREE via FedEx 2 day.
Do you personalize, inset pictures or “name” badges? - No, but a lot of our clients leave space in the design for an Avery label/name tag. We are the basic, full color, thick, “rock and roll” pass choice for cool looking laminates and satins.
 So how secure are your passes? - We don’t delve into holographs, bar codes, or laser beams shooting out of our passes, but they come out shinny, as thick as a credit card, and borderless. There really is not a way that you can duplicate one of our passes with paper and lamination. Close inspection will tell the difference right away, but as Larry the Cable guys folks once told us, “All we really want out of life is a security guard that can tell the difference between red and blue”. Your security will always depend more on your staff, than on any pass.
On an order, can I have 50 VIP, 20 All Access, and 20 Media? - Yes. one of the cool things about us is you can have up to 5 different catagories/tags/art on any order with NO extra charge. Just add up the total number of passes you need, and order that number, which will give you a cheaper price than separate orders for your different passes.
We are a non profit/charitable organization. do you have discounts? BandPasses.com donates money and products to charitable efforts throughout the year. All of those situations are determined at the beginning of the year. All others must order the same as anyone else. Please do take into account that pretty much every order comes with “extras”. Those can be more when we know that an event is for a worthy cause, but it will just be something we decide to do when we process your order.
We are a school, casino, or company that would like to set up an account. Do you do terms? - No. All of our business is payment upfront, and then the fastest service available to get custom pro passes to you. If you are a huge company that can’t place an online order, or get a hand waived over a check, then we might not be the right solution for you. If you can, then we are the easiest pro solution in the industry. Just order here!
Due to the number of calls that start out “I would do anything for a Justin/Kelly/”Insert band of the moment here” pass”, we don’t post our phone number on the site any longer....and no. We can’t get you into a show or let you meet “insert your girlfriends favorite band here”
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